![]() (If you move your mouse around the screen, some of them start to appear.)Īn email to tech support that I sent a week ago was just responded to and says "Please note that eFax messenger is notĬustomer Support Representative please call 1 3, representatives areĪvailable to assist 24/7. We've also featured the best printers here (opens in new tab).If you would like to PM me, we can get you in touch with a technical service rep who can help you resolve this issue.Īre you saying Windows 10 is supported? I can't get it to work properly on any of my Windows 10 machines - it installs but many/most of the graphics are missing.Overall, eFax is a great faxing tool for businesses but not the most cost-effective option. While this won’t affect businesses that do both equally, it adds unnecessary costs for companies that primarily send or receive faxes. Unfortunately, eFax tracks sent and received faxes separately. You can send faxes through the website, mobile app, eFax Messenger app, or your existing email client. While it doesn’t have the best presentation and pricing, eFax provides everything small and large businesses need to send and receive faxes without a fax machine. It costs $19 monthly to send and receive 800 pages, making it a more cost-effective option. SRFax (opens in new tab) is another notable competitor to eFax. It’s a more affordable option, costing $19.99 per month to send and receive 800 fax pages, compared to eFax, which costs $29.99 monthly to send and receive 750 pages. eFax: The competitionįax.plus (opens in new tab) is a popular alternative to eFax. The eFax Help Center has comprehensive information about the application’s features and settings. ![]() Live support is available via chat or telephone 24/7, according to the official website. While there aren’t any help forums, you can contact eFax support directly if the Help Center doesn’t have the answer you’re looking for. It contains guides for setting up and using eFax, adjusting preferences, and more. ![]() The eFax Help Center is the first place to look if you run into any issues while using the service. Instead, eFax will email you when faxes are available and link you to view them on the website, which is secured by a TLS connection.Įnhanced Security is available as a free add-on for eFax Plus and Pro users. Users with Enhanced Security won’t receive faxes in their inboxes. Plus and Pro users can add more protection by contacting customer support to activate eFax Enhanced Security. While Plus and Pro users don’t get the same security options, faxes sent online or through the mobile app are still encrypted in transit. eFax: SecurityĮFax offers robust security measures, and Corporate users gain access to enough protection to comply with a variety of standards including HIPAA, GLBA, and 256-bit TLS. ![]() You should receive a confirmation email once your fax reaches its intended destination. ![]() However, we observed a pattern of user complaints that faxes often take a long time to reach the recipient. That said, it’s easy to view and manage faxes regardless of how you’re accessing the platform.ĮFax streamlines the process of sending faxes, so you can usually send documents within a few seconds to up to 50 people at a time. The eFax website has a relatively basic design, but both eFax Messenger and the mobile app look more modern. (Image credit: eFax) eFax: Interface and performance ![]()
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